Vanishing Favourites (Re: Storage) - FixedRecently some artists experienced an issue where deviations placed into storage lost any Favourites they may have had when the deviation was later removed. This problem should now be fixed.Vanishing Favourites (Re: Storage) - Fixed by hexentanz
Our technical team has reviewed all known, reported cases of this happening to a deviation and was able to fix any erroneous totals while restoring as many of the lost Favourites as possible.
Unfortunately not all of the favourites which were lost were able to be restored. If your lost Favourites have still not appeared at this time we regret that they have been permanently lost and the data cannot be recovered.
We assure you that we do understand the importance of Favourites to many of you as part of your artistic profile as well as a member of the deviantART community.
For the artists who wish to regain lost Favourites, we suggest the following:
* Use your journal to create thumbnails to your works where the Favourites have been lost so that your watchers can re-add the particular pieces to their
Prints Profit Payments - A reminderIt will soon be time to pay out the prints profits for the 3rd quarter of 2007.Prints Profit Payments - A reminder by fourteenthstar
In order to avoid any disappointment or delay in receiving your profits, please make sure that your address information, and preferred payment method is up to date. If you need to make any changes to your preferred payment method, please make sure that you do it within 10 days prior to the end of every quarter. We will not issue replacement checks, or alternative payment methods for any changes which are made outwith this cut off point.
It is your responsibility to make sure that you have the correct payment method selected. Please note that your profits will be paid in American Dollars, and most banks place a fee in exchanging an international payment into local currency. It is in your interest to make sure that you have considered this before make sure that this payment method is suitable for you.
To choose the method in which you want to be paid, go into your account settings (services.